System Issues

• How do I enable camera permission in the browser?
• The prompt to disable power-saving mode keeps popping up. What should I do?

Livestream Issue Report

• What should I do if I can't watch the live stream smoothly on my desktop computer?
• What should I do if I can't watch the live stream smoothly on an Android device?
• What should I do if I can't watch the live stream smoothly on my iPhone?
• If the paid show fails to start or the stream gets disconnected after reaching the ticket goal, will the diamonds be refunded?
• I am unable to watch the live stream smoothly.

Non-Livestream Issue Report

• Why is there no sound in the video/story?
• Why am I unable to private message the creator?
• Why did the unlocked content disappear? (Chatroom/Posts/Stories)
• What should I do if I am unable to watch videos or view Stories smoothly on an Android phone?
• What should I do if I'm unable to watch videos/stories smoothly on an iPhone?